While the novel pandemic has made working from home a necessity for many businesses, remote working is by no means a novelty. It has been around for some time. Before Covid-19, many workers often had to complete unfinished tasks at home while others were fully working remotely.
Nevertheless, whether you’ve already been working from home or are now transitioning from a traditional work station to remote work, you are bound to have a few challenges. You might face productivity and efficiency issues due to your transition from a conventional and more organized working environment.
Robotic Process Automation (RPA) is a powerful tool that can be used to keep productivity high for remote workers. It is a software or a “robot” that can be utilized in integrating human-like actions on a computer or other digital device to execute business tasks. RPA can thus act in this capacity with human efficiency—provided the assigned task follows a particular process or pattern.
An added advantage here is that an RPA never gets tired or makes a mistake working 24/7. RPA handles mundane and menial tasks while workers devote the salvaged time to other duties. It can also boost effective communication, an essential factor for a more collaborative and responsive team. Recent data shows that several companies have already started investing in RPA, and it is anticipated to rise by double digits in the next two years. So, now might be the right time to consider automation for your business.
How RPA Improves Productivity For Remote Workers
RPA Makes Workers More Agile
For menial tasks that follow a predictable pattern, it is best to let RPA manage them and allow workers to focus on other vital duties. This way, workers can feel more efficient and love the job they do. Doing menial jobs like data gathering can be tedious and time-consuming. Meanwhile, such tasks can be completed efficiently by RPA. Employing RPA creates more time for workers to attend to other responsibilities like attending virtual meetings. These meetings are necessary for fostering a sense of unity and collaboration to bring out the best in teams even as they work remotely. If workers are overwhelmed with mundane tasks, they are likely to miss meetings (or parts of meetings when they attend late)—this reduces teamwork to achieve collective goals and targets.
RPA Makes Access To Vital Information Easier
RPA can make working from home more efficient when it comes to accessing vital information. For instance, for companies that use legacy technology systems, it can be quite challenging for workers to access crucial data on laptops or other mobile devices while working at home. Nonetheless, businesses that use legacy technology systems or store vital information on an office server in a traditional office setting can still use RPA to boost productivity and ensure quick access to critical information. RPA can help companies eliminate this challenge by allowing such businesses to sync data and processes into the modern interfaces used by laptops and other mobile devices, an effective and efficient way for workers to access information as they work remotely.
RPA Ensures Effective Communication
A possible problem remote working can create is reduced effectiveness of communication and feedback between workers. Yet effective communication is essential if business tasks are to be done effectively and on time. Businesses can leverage RPA to ensure that workers do not forget to send critical information to team members. This mishap is likely to occur with the distractions of an out-of-office workspace. It is not uncommon for workers to discuss deadlines and tasks in traditional working environments. Remote working can take this away and lead to some workers missing essential deadlines or tasks. With an RPA integration, workers can receive automatic reminders or periodic email reminders to ensure that they have ample time to work on crucial tasks.
RPA Can Ensure That Vital Information Reach Their Targets
With possible distractions from family, friends, or even pets during remote working, it’s possible to miss critical information during online meetings on Zoom, Teams, or Skype. There can also be hitches in networks during virtual meetings or other conference calls, leading to missing critical information. Some workers may also join or leave such meetings at any point in time for different reasons, making it imperative for information passed during such sessions to be shared in notes. People who missed some portions of meetings can access all the necessary information after the meeting because RPA robots can take notes during such meetings and share them to the emails of all members of the team to get everybody covered.
RPA Helps Workers Manage Their Schedule
With remote working, online meetings have become so common that it is easy for workers to be invited to multiple meetings that coincide. RPA can help workers identify conflicting meetings and request rescheduling those they cannot make time to join.
If your business faces any of the issues mentioned above, it is a sign that your business is ready for RPA. Whether your workers are working remotely or in a traditional office setting, RPA can make a lot of difference in your company reaching new heights. For many companies working remotely, the transition has not been easy. Yet, many of the obstacles that come with remote working can be avoided using RPA.
If your company does not have an RPA integration, it is not too late to adopt one. All you need to do is to access your businesses’ unique needs and weaknesses. But how do you find the solution that is right for you and your business needs? This is where Ntansa comes in. A good RPA plan considers your employees’ tech-savviness, your shortcomings resulting from remote working, and then it makes provision for your business’s future growth needs. At Ntansa, we consider all these factors and more to create a customized RPA that meets your business’ unique needs.
Contact us now to create your RPA for a more productive workforce and premium customer satisfaction.
