As leaders in your organizations, the requirement of doing more with less is a constant source of pressure. The world is a much more competitive place, therefore, the needs to distinguish your company to attract new customers becomes more difficult by the day.
Despite the increase of technology services and advancements in types of technologies, determining which to adopt and successfully implementing tech to achieve the promised returns can be challenging.
- Specifically, how do you determine what technology is right for your business and your industry?
- What is the best way to roll out to maximize the impact?
- How do you maintain and ensure the returns justify the time to the decision?
These can all be difficult questions to answer without the in-depth understanding of the role specific technologies have played in helping similar organizations impact their bottom line.
The unique value robotic process automation (RPA) has is that it is truly industry agnostic. RPA works for all industries because all industries have manual processes. So then what makes RPA so popular and why are companies adopting this technology in record numbers?
Here are the 6 key reasons why robotic process automation is so popular:
- (1) Try before you buy: RPA is most powerful because the technology is easily customizable to solve specific user issues. However, sometimes it helps to see it in action solving your companies pain points. Companies like Ntansa offer customers no-cost proof of concept services used to deploy RPA services to test or production environments. The value of this type of approach is that companies can experience for themselves how RPA is able to transform their operations, how quickly the changes are accepted, and how the changes quickly become pervasive throughout the company. The power of not having to make a financial investment but still receiving the ability to see for yourself how RPA impacts how your company services its customers, augments processes and drives efficiencies is powerful and reassuring. After the proof of concept, any perceived risk from RPA is removed and the buy-in to expand and explore additional opportunities for how RPA adoption becomes a no brainer.
- (2) It’s already proven in many environments: With any business decision, knowing that similar decisions have been made before you with dramatically impactful success makes the call to bring it to your organization easier. That said, the power of RPA has been deployed to thousands of companies. Organizations across virtually all industries have RPA driving their competitive advantages right now! Companies like Walmart, Cisco, General Electric, Lufthansa and NASA, to name a few, have harnessed the power of RPA.
3. RPA fits all company sizes: Even though there is a strong portion of RPA deployed to fortune 500 companies and similar, the technology is flexible enough to be applied virtually anywhere. Companies like Ntansa understand the value RPA brings to company operations and offer price competitive packages that fit. Additionally, the infrastructure required to support RPA is slim to none; no on-premises servers, investments in network switches, etc. are required. RPA bots can be deployed to most business PCS in the market today without any special changes, upgrades or tweaks.
- (3) RPA fits all company sizes: Even though there is a strong portion of RPA deployed to fortune 500 companies and similar, the technology is flexible enough to be applied virtually anywhere. Companies like Ntansa understand the value RPA brings to company operations and offer price competitive packages that fit. Additionally, the infrastructure required to support RPA is slim to none; no on-premises servers, investments in network switches, etc. are required. RPA bots can be deployed to most business PCS in the market today without any special changes, upgrades or tweaks.
- (4) Solves real-world problems: RPA is a return on investment juggernaut. Traditionally many companies look to RPA to take over manual work and give their employees the opportunity to focus on value-added work, creative work, deep think work. In other words, employees are given the time to focus on the value-add to drive the bottom line. Here are some of the types of real-world problems is RPA solving today:
- HR Services:
- Transpose payroll data between systems and generate reports
- Monitor time and attendance of employees and notify managers and uses of missing data
- Create an effective and efficient onboard and offboarding process by deactivating accounts, creating profiles and capturing key data
- Supply Chain
- Send invoices to customers and manage the collection process
- Manage contract signatures and contract workflow
- Customer Services
- Duplicating data between two systems
- Customer account setup
- Process new orders and enter data into ERP systems
- IT Services
- Perform routine server maintenance and software patches
- Send emails and contact distribution lists
- Execute backup and restore services
- Automate password reset and unlocks
- Finance and Accounting
- P2P – payment processing, customer reporting, and vendor master setup
- O2C – quote management, customer master setup, credit process management
- R2R – process intercompany transactions, bank reconciliations, support period close
- HR Services:
- (5) Create happier employees: One of the biggest misconceptions with RPA is that RPA will take away jobs or make the work employees do change dramatically. Well – that is true, in part! RPA will take away the manual, repetitive jobs that your employees are doing today and because of the saving from taking over that work, it will dramatically change the work they do. Study after study shows the results of RPA implementation are more engaged workforces who are happier in their roles and therefore perform better. Why is that? RPA implementations mean employees no longer need to work on the tasks they dread, or tasks that slow down their progress, they are happier and more engaged because they are able to work on work that challenges them and produces tangible results.
These reasons are all positive derivatives of what is often referred to as the fourth industrial revolution.
RPA companies like Ntansa are at the forefront of delivering on the promises of Industry 4.0, often referred to as the fourth industrial revolution. Businesses are more connected than ever and with the increase in data volumes, coupled with the speed of information, business is even more complex today when compared to even 5 years ago.
Therefore the sixth reason why RPA is so popular is:
- (6) Increase speed to go-live with a decreased cost: This is especially true when compared to traditional methods of providing automation (excel macros, custom development, database triggers, business process optimization, etc.) as RPA can interact with applications and processes in the frontend which means there are no expensive and time consumer integrations or business rules to develop and the simplicity of implementation means a single developer, not a team, is often all that is needed.
The reasons to explore RPA are plentiful and supported from results achieved by thousands of companies in a matrix of industry types. RPA is quickly becoming as commonplace as Excel or Outlook when it comes to company operations.
It is certainly a good time to leverage RPA in your business and begin your journey towards automation, employee engagement and creating a strong competitive advantage. The RPA experts at https://www.ntansa.com are available to discuss your specific use cases and design a non-cost proof of concept to help you begin to achieve many of the same benefits your competitors are now leveraging.