How it works
The Ntansa team of automation specialists work with your subject matter experts to uncover and assess key pain points within your operations; processes that are, time-consuming, laborious and labor-intensive.
Once target processes are selected, they are prioritized and our team gets to work. We document and review each process with your team, documenting every step the user takes within the systems they use every day. Documented processes are then reviewed via an internal audit to ensure every aspect of the process has been accounted for and agreed to.
Once you sign off, development of your new automated process begins. Our robotic developers build out each workflow to specification. Each new automated process goes through several rounds of rigorous testing, ensuring that your new bot workforce is delivering the value you expect.
Our work doesn’t stop at deployment. Your bot workforce is always under the watchful eyes of Command Central, our bot workforce manager, and production support team. At the end of each day, you receive an outcomes report showing what your bot workers did that day.