Our Solutions

Inevitably, new account openings are time and data-intensive.  Customer data is stored in multiple channels and devices and various formats. If the procedures are manual, you are met with a triple disadvantage — increasing expenses due to organizational inefficiencies, consumer frustration due to long, tedious activities, and the chance of regulatory non-compliance fines. This is the problem affecting upwards of 70% of banks who don't have a comprehensive digital onboarding process.

Deploy an automated account opening solution that simplifies onboard customer processing quicker, accelerates your time-to-revenue, and accelerates audit responses with centralized documentation and filing. Most crucially, you will have taken an important step to provide an engaging onboard experience that builds long-term loyalty to your business.

• Capture: Customers onboard quicker by collecting and processing data from identity documents, accounts, credit cards and checks.
• Simplify: Automate complex processes and manage exceptions more effectively including no friction processing (NFP).
• Engage: Enable customers to send documents and receive timely notifications across their channel of choice (web, mobile, etc.)
• ROI: Eliminate manual processes that are time-consuming and prone to error and free knowledge workers for value-added tasks.

Automate funds transfer through Ghana Automated Clearing House. The complete management of bulk or single electronic credit and debit of funds that with our without images for both ACH Direct Credit and ACH Direct Debit.

In addition, automate Cheque Codeline Clearing with Cheque Truncation (CCC) for clearing cheques electronically with the captured image and MICR code line data of the cheque used for the clearing process.

• Automate: Save time, money and prevent errors on an integrated platform with customer self-service, and faster, more accurate processing.
• Innovate: Stand out from the competition with a quick and safe loan method that creates loyal customers.
• Secure: Build an audit trail for data and signatures, prevent fraud, and ensure the protection of bank-level data in transmission and storage.
• ROI: Eliminate manual processes that are time-consuming and prone to error and free knowledge workers for value-added tasks.

An overwhelming majority of banks still heavily rely on inefficient manual processes, which tend to create unnecessary expenses and increase the likelihood of errors and fraud. With Robotic Process Automation (RPA) many of these issues can be eliminated and optimize in both back-end and front-end business operations.

Know Your Customer (KYC) compliance management is one key area where RPA is helping banks. Each year, banks globally spend close to $500 million on KYC compliance. In addition, since 2009, financial institutions were fined over $12 Billion for violations of KYC and Anti-Money Laundering (AML) regulations. With RPA, the cost of manual KYC processing will be dramatically reduced, and customer data will be evaluated with improved accuracy and minimal errors.

• Automate: Easily automate workflows from collecting customer data to communicating with customers to save time, money and reduce errors.
• Integrate: Automatically capture and integrate data from various platforms including web, internal and external systems into your Loan Origination System.
• Simplify: Automate complex processes and manage exceptions more effectively including no friction processing (NFP).
• ROI: Eliminate manual processes that are time-consuming and prone to error and free knowledge workers for value-added tasks.

For banks, the ability to accurately and quickly process payment card settlements continues to draw attention as the transaction volumes increase year over year.  Settlements between issuing banks and member banks stand to benefit from increased operational efficiencies resulting in better FX management and customer experiences.

Automation in MasterCard and Visa settlement systems provide both clearing file transmission and processing support that eases reconciliation efforts and improves process quality.  Ultimately this leads to accelerated your time-to-revenue, and improved audit capabilities.

• Capture: Easily format and validate receiving and sending settlement files between issuing banks and member banks.
• Integrate: Settlement files captured and verified are seamlessly integrated into your central system for quicker processing.
• Simplify: Automate complex processes and manage exceptions more effectively including no friction processing (NFP).
• ROI: Eliminate manual processes that are time-consuming and prone to error and free knowledge workers for value-added tasks.

Consumer loans are reputed to be paper-intensive, and a lot of borrowers fear the mounds of paper forms that they expect to sign. However, technology and new regulatory rules provide a way to change the customer experience and operating efficiency through paperless processes, digital signatures, mobile services, automation of back offices.

Renew the outdated, paper-loaded conventional loan cycle by streamlining the processing of loans, active support for consumers, and improved coordination and eliminating expensive monitoring loops. Not only will you create an environment to originate and close loans more efficiently and with higher speed, compliance, and security, but you’ll improve your customer experience to a new level of value.

• Automate: Save time, money and prevent errors on an integrated platform with customer self-service, and faster, more accurate processing.
• Innovate: Stand out from the competition with a quick and safe loan method that creates loyal customers.
• Secure: Build an audit trail for data and signatures, prevent fraud, and ensure the protection of bank-level data in transmission and storage.
• ROI: Eliminate manual processes that are time-consuming and prone to error and free knowledge workers for value-added tasks.

Banks know that the more services that their customers are able to use reliably and easily, the longer their customer relationship last.  Standing orders back-office automation allows for customers to experience fast execution of their orders on regular intervals.

Eliminate the added burden of backoff management of standing instructions by streamlining the processing of setup, maintenance, the cancellation to customer orders.  Not only will you create an environment to set up and execute standing orders more efficiently and with higher speed, compliance, and security, but you’ll improve your customer experience to a new level of value.

• Automate: Save time, money and prevent errors on an integrated platform with customer self-service, and faster, more accurate processing.
• Innovate: Stand out from the competition with a quick and safe loan method that creates loyal customers.
• Secure: Build an audit trail for data and signatures, prevent fraud, and ensure the protection of bank-level data in transmission and storage.
• ROI: Eliminate manual processes that are time-consuming and prone to error and free knowledge workers for value-added tasks.

After any trade, post-trade services are essential, whether the parties trade through whether the trade involves domestic or international securities; And because markets and prices move rapidly, transactions often need to be conducted quickly, which increases the risk of expensive errors.

Automate the global trade operations to speed up delivery, reduce risk, and improve efficiencies, including handling of financial communications, transaction matching, and reconciliation. Whether you are the seller or purchaser of securities, you can quickly enhance the transparency of the trade process, monitor performance, and handle exceptions, while ensuring data security and compliance. Work together with a digital transformation platform to deploy the solution for even greater operational benefits.

• Automate: Save time, money and prevent errors on an integrated platform with customer self-service, and faster, more accurate processing.
• Manage: Mitigate errors and problems of non-delivery by automating transactions across the enterprise
• Verify: Improve accuracy by reducing the need for manual data extraction in the trade verification process.
• Empower: Eliminate manual processes that are time-consuming and prone to error and free knowledge workers for value-added tasks.